NetLearning FAQ

The reason that the course cannot be removed is because the participant is in a People Group that has been assigned that particular curriculum.

To view what People Groups the participant is in, do the following: Go to Participants, highlight the participant and click Edit. If you look at the Organization, Department and People Groups tab you can see what people groups they are in.

Next, we need to see what curriculums are assigned to the course. Go to courses, find the course and choose Curriculum from the drop down "Related" box.

Next, we need to see what People Groups are assigned to the curriculum. So, go to Curriculum, click on the curriculum then click People Grp. If you look at the People Groups in the bottom box, which shows the list of people groups that are associated with this curriculum, you should check to see if any of the People Groups assigned to the participant are in this box. If there is more than one curriculum assigned to the course, check the others as well.

So, everyone that is assigned to any People Group associated with the curriculum will have this on their To-Do list no matter what. If you don't want a particular People Group to have this curriculum, you could highlight them and click "Remove Selected People Group(s) from List."

Unfortunately, there is no way to remove a curriculum from a selected individual and not the entire People Group.

1. Make sure the unit is turned OFF
2. Remove the battery cover
3. While holding the RED ENTER and BLUE ALPHA keys down AT THE SAME TIME, remove and replace one battery
4. Wait for the unit to 'beep'
5. Enter the current date (push the RED ENTER key when complete)
6. Enter the current time (push the RED ENTER key when complete)
7. Enter a new password (at least 5 characters) Press the BLUE ALPHA key to input letters.
8. Confirm the current date / time and press F1 to continue
9. Press F2 to 'select a program'
10. Press F2 to select 'INVT MGMT'
11. Press F4 to select 'no' for 'use 2 prompts'
12. Press F3 to change prompts
13. Enter application title (ex. NetLearning) Press the BLUE ALPHA key to input letters.
14. Enter the desired prompt (ex. Scan Badge) Press the BLUE ALPHA key to input letters.
15. Press F2 to begin data input.

1. Log off of LA and Citrix.
2. Go to C:\WINNT or C:\WINDOWS or search from the Start button.
3. Delete “webica.ini”.
4. Reload the LA connection for http://la.netlearning.us.
5. Set the “What access should be allowed?” radio button to Full Access. Set the “Do you want to be asked again?” radio button to Never ask me again for any application.

1. Open Internet Explorer, click Tools, Internet Options. 
2. On the General Tab, click the Delete files button. 
3. Click the Settings button.  Make sure “Check for newer versions of stored pages” is set to “Every visit to the page”. 
4. Close out of Internet Explorer and then reopen it.  Try to view it now.

• Open PowerPoint; click Tools, Options, and then Web Options on the General tab.
• Uncheck the “Add slide navigation controls” box as shown below:

• Resave the PowerPoint.

• In PowerPoint, go to Insert, then Hyperlink (If it’s grayed out, you’ll need to click on a text box where you want it to go).
• The Insert Hyperlink box will appear.  You can see at the top “Text to display”.  So, whatever you want the participants to actually see and click on (like Click here for link)
• Then at the bottom, it shows the address is http://www.msn.com.  
• Then, save your PowerPoint as a web page just like normal.  Before you upload it, open it and make sure you can click on the link and it takes you to where you want to go. That saves a lot of time instead of uploading it, it not working, and then having to change it, re-upload it…you get the picture. ?

• After doing the steps above (saving your PowerPoint, etc.), find the files on your computer.
• In the files, there will be an individual file that has the slide with the link in it.  You may just have to double click on all of them to view them and find that particular one.
• When you find the correct file, right click on it and choose Open with – Notepad.
• Find the website address and you should see something like this:
  • <A HREF="http://www.msn.com" TARGET="_parent">Click here for whatever website</A>
• Where you see TARGET=”_parent”, that needs to be changed to TARGET=”_blank”.  So, just replace the word parent, for the word blank.  That means open a new web page to display this. 
• Then, just save this page and test it out.

• Go to Courses
• Highlight the course and click Enroll CBL
• Choose all participants that shouldn't be enrolled and click "remove from enrollment". Then, Apply and Close.

• Go to Start, Control Panel, Add/Remove Programs
• Uninstall Citrix Metaframe
• Delete the Citrix folder out of C:/Program Files
• Go to la.netlearning.us and click “Download the ICA Client”
• Next through everything

1. Open Internet Explorer, click Tools, Internet Options. 
2. On the General Tab, click the Delete files button. 
3. Restart the browser and you should be able to connect to Citrix applications.  To prevent further occurrences, disable or reduce the amount of caching allowed within IE.

1. Scan badges as normal.
2. Go through all the steps you'd normally go through using pbatch.bat
3. Doing this creates a file called "hand.txt" in the c:\temp folder on the user's computer.
4. Open up hand.txt and copy the badge numbers out of it. Here's where things may get a little tricky, b/c hand.txt contains ALL the info off the badge. For instance, in the LA, the badge number may be "0056312." When the badge is scanned, however, and you look at it in hand.txt, it may look like this: =990000056312
5. So, what you've got to do at this point is manually strip off the "extra" stuff. Using the "find & replace" feature should take care of this in most word processing programs.
6. Once you've got the info "cleaned," copy it.
7. In NetManager, work your way through the class setup info. On "step 5 of 6," click "Do Batch Entry."
8. Paste the copied badge info into the "Batch Entries" box, then click "Match Entries." It won't work if you click only "Submit Entries;" "Match Entries" must be clicked first, then "Submit Entries."
9. You're now back on "step 5 of 6" -- click the "Next Step" button.
10. Click the "Finish" button and you're done.

• Go to Tests
• Highlight the test and click “Crosstab, Summary & Stats” under Report(s)
• The first time you run this choose Pre-Test and your criteria – you can then export this to Excel or print it out
• The second time you run this, choose Post-Test and your criteria – you can then export this to Excel or print it out as well

• Go to Courses , highlight the course, and click Enroll CBL .
• If you look at the bottom list of people – those are the people that are currently enrolled in that course. You can see at the very bottom it gives you a total. It will say something like “ There are _ records .”
• Now, if you want all of these people in a file, you can highlight all of them, right click anywhere in the blue highlighted area, and choose Save as Selected Records... and save them as an .XLS file.
• Open it in Excel and you’ll be able to see the data.

1. Open Internet Explorer.
2. Click on Tools, then on Internet Options.
3. Click on the Advanced tab.
4. Look for the "Disable script debugging" line and put a check mark in the box.
5. Now look for the "Display a notification about every script error" line and remove the check mark in the box.

• Go to Tests/Exams
• Click Add to create a new test.  Create as normal.
• Choose “Pick Question(s)”.  Choose the subject and highlight the first question you want.  Then, choose “Add selected question to the test.”  Keep doing this until all of the questions you want are on the test.

1. To change the score for the participants, please do the following:
   
   • Go to participants, click on the participant, and click Requests (in the top right hand corner). It will bring up the Participant Requests and History screen.
   • Highlight the course in top screen.
   • Click Edit in the top left hand corner.
   • Just edit the grade and click Close.
2. • To Delete:
     
     • In the participants menu, highlight Kay's name and click Requests at the top of the screen
     • Click on the transcript entry and Delete it.
   • To Add:
     
     • Just go to Participants and click on the participant name
     • Click Requests (in the top right hand corner)
     • Click the course title (box at the bottom right hand corner) and then Add at the top of the screen.
     • Put the information in and click close.